Care Coordination/Disease Management

Goal
Provide care coordination utilizing a Unit Based Team to focus on early identification of needs and discharge planning, daily evaluation of patient progress toward specific outcomes, and communication with the medical staff and payors to promote quality, cost-effective outcomes.

Care Coordinators (Nurse or Social Worker)

  • Screen all patients on admission

  • Provide ongoing review of medically complex patients

  • Assist interdisciplinary team with discharge plan of medically complex patients

  • Monitor clinical process, quality and efficiency

Clinical Social Workers

  • Address needs of patients with complex psycho social issues

  • Assist/refer for financial needs

  • Manage medical-legal issues, provide counseling

  • Mediation and patient advocacy

Utilization Coordinators

  • Conduct concurrent review of medical necessity

  • Provide payors with requested clinical information

  • Perform concurrent review of physician documentation

  • Review all patients in observation status

  • Report quality events

Specialty Nurses

  • Provide education and consultation services

  • Includes Diabetes Educator, WOCN

  • Work closely with physicians to provide pathways, routine orders, protocols

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CONTACT INFORMATION

For more information call, 928 773-2220.

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Northern Arizona Healthcare - 1200 N. Beaver St., Flagstaff, Ariz. 86001 - 928 779-3366
Flagstaff Medical Center - 1200 N. Beaver St., Flagstaff, Ariz. 86001 - 928 779-3366
Verde Valley Medical Center - 269 S. Candy Lane, Cottonwood, Ariz. 86326 - 928 639-6000
VVMC - Sedona Campus - 3700 W. Highway 89A, Sedona, Ariz., 86336 - 928 204-3000